Privacy Policy
Susan Materials Co., Ltd. (hereinafter referred to as the “Company”) complies with the Personal Information Protection Act and other relevant laws and regulations, and strives to protect customers’ personal information safely through the following privacy policy.
- Information Collected and Collection Methods
We collect the following personal information for inquiries and consultations- Name
- Contact information (email/phone number)
- Company name (optional)
- Purpose of Use
The collected information is used for the following purposes- Responding to customer inquiries
- Providing services
- Handling complaints
- Statistical analysis
- Retention Period
Collected personal information is retained until the purpose of use is achieved and may be stored for up to three (3) years in accordance with relevant laws and regulations. - Provision to Third Parties
The Company does not provide personal information to third parties without the customer’s consent, except when required by law. - Outsourcing
Some tasks may be outsourced to external service providers for service operation. In such cases, personal information is managed safely in accordance with relevant laws and regulations. - Customer Rights
Customers may request to view, correct, delete, or suspend the processing of their personal information at any time.
※ This policy is effective as of June 23, 2025.